Recently purchased a new mouse, and it is not working?
If your answer is YES !! 🙂
You will find your solution in this article. I will give you some tricks to get your Zebronics wireless mouse on work. This guide also helps you to fix the Zebronics wireless keyboard.
If your answer is NO !!
Seen below video about connecting wireless mouse and keyboard. If you have any doubts, ask them in the comments.
[Solved] Connecting Zebronics Wireless Mouse to Laptop
Here is the list of solution which helps you to solve your problem.
- Updating & installing Zebronics wireless mouse driver.
- Checking hardware problem.
- Network problem.
So, let’s start with mouse drivers.
Updating the mouse driver
This type of problem is mostly founded in Tron Mouse. If you have another mouse, still this tutoring work for you.
Make sure you are using a higher version of the windows like windows 8, 10. The old operating system may not support the modern mouse.
Updating systems driver
The computer has inbuilt drivers for external hardware. Go to device manager>Mice and other pointing devices. And right-click to open it’s properties there you find the option to update the drivers.
Installing Zebronics driver
After download, just install them. That’s it. You have successfully installed the Zebronics dash wireless mouse driver.
Zebronics keyboard driver
Note: Rupee key automatically installed with this driver’s
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Checking Hardware Problem
If you tried the driver method but your problem still not solved? Follow the given steps to find if any problem in your hardware.
First, try to replace the battery (or) reinsert the battery(If you do not have a new one).
Check if there is any damage to the optical mouse. Try to find any crack that is broken wire. Try to fix the wire if that is broken.
May a possible mouse is not working only for your PC. Insert the mouse in other laptop check is that working in other’s laptops are not.
If you found any crack (or) damage in the product, you can apply for the warranty.
I hope your problem was solved now. Still not solved? Move to the next step.
Network problem (For Bluetooth mouse)
Some of the wireless mouses work on Bluetooth. You can use them on a PC, laptop, tablet, mobile. Sometimes there will be some network problems in these types of mouses. Let’s see how to solve them.
If you have a Zebronics 2.4ghz wireless optical mouse. You may face some problems in connecting.
Damage in Bluetooth
If the device falls from height, there are higher chances of damaging. But don’t worry, local shops can repair small damages. For heavy damages, you must visit the nearest Zebronics center.
Blocked my Device
Sometimes by mistakenly your PC, laptop blocks the mouse. It happens will many people & it is a common problem. Just go to Bluetooth settings and unblock the device.
Auto disconnecting in laptop
It will happen when your laptop is on power-saving mode. To disable it, follow the given steps.
- Go to the device manager.
- Select Bluetooth and open its properties.
- Disable the option “Allow the computer to turn off this device to save power.”
For warranty-related info, visit the Zebronics warranty policy page.
FAQ(Frequently Asked Questions)
1. Where to claim the warranty of the mouse?
Suppose you ordered in amazon the contact amazon customer care. If you ordered from Zebronics, then reach their customer care.
Thank you for reading this article. I hope you solved your issue. If you have any questions, ask them in the comments section. I am here to help you.